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ONLINE PRIVACY POLICY
At Essex National Securities, Inc. ('ENSI', 'We', 'Us', 'Our'), your privacy and security is of paramount importance and we take our responsibility to protect the information you provide to us seriously. This Online Privacy Policy ('OPP', 'Policy') governs the use of our website (ensinet.com) and what information we collect, how we use it and how long we retain it. We have created a 'Plain English' summary version for you to quickly understand our Policy, and the formal version follows.
It is important to note that this OPP is different than the ENSI Privacy Policy governing Broker/Dealer activities and is different than those from our service providers. Please refer to Section 6 below ('Other Privacy Policies') regarding Third-Party Privacy Policies and ENSI Privacy Policy for details.
The OPP is broken down into the following sections:
1. Plain English Summary
2. Information We Collect
3. How Information Is Used
4. How Information Is Shared
5. How Long Information is Retained
6. Other Privacy Policies
7. Links To Other Websites
8. Who To Contact
Section 1 - Plain English Summary
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Information We Collect
When you visit our site, we may collect and log information about your computer, your internet service provider, your IP address and other information that helps us identify you as a unique user. We do not require, nor collect, any other personally-identifiable information for general access. We will, in most cases, place a cookie (a small text file) to save any preferences you select and help uniquely identify your computer when you return to our site.
How We Use It & Who We Share It With
We primarily use the information for monitoring traffic, to help us understand how our users navigate our site, and help plan for activity. We may, in some cases, use the information to monitor suspicious activity and, if required, provide to law enforcement activity information which appears to be malicious or designed to breach the integrity or security of our system. We may also share information we collect with other companies including contractors, affiliated companies or our financial institutions. Information is shared to provide service and support and may be used to deliver custom content.
If you are a registered user, for which there is a different privacy policy, we may link your user profile to the generic information we collect above to monitor how you arrive at our site and what pages you visit. In no case do we ever store any personally identifiable information on your computer.
How Long We Retain It
Generally, we keep logged information about site usage for approximately 18 months, after which it is archived. Since ENSI operates in a heavily regulated environment, we may keep the archived files for as long as required by law or regulation. In some cases that can be as long as 7 years.
Who To Contact
If you have questions or concerns about this OPP, please contact us via our website at http://www.ensinet.com, vie e-mail at service@ensinet.com or toll-free via phone at (800) 272-4742.
Section 2 - Information We Collect
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When you visit our site, your browser, by default, sends and we log information specific to your computer and/or browser including capabilities, settings, operating system, IP address, locale/language preference and more. Additionally, as you navigate our site we collect and log your usage information.
We do not, for general access to the site, require you to provide or attempt to collect any personally identifiable information. If, however, you are a registered user of ENSInet, our transactional and contact management system, we may link your login information to your general usage of the site and aggregate that data.
We may collect referral information from advertising, link or other website providers, including participating financial institutions, in the form of referral links or tracking information.
Section 3 - How Information Is Used
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We use the information we collect to plan for enhancements, traffic and to help monitor the stability and effectiveness of our website. We aggregate data to identify patterns and trends that will help us ensure the responsiveness of our applications.
We may use aggregated data to compile site usage statistics for our own internal use and, in some cases, to share with our service providers.
We do not, nor will ever, sell individual or aggregated online usage data to third-party marketers or other firms. We may share certain data with selected partners (see next section).
Section 4 - How Information Is Shared
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We may, in some cases, share individual or aggregated site usage information with partners and service providers in order to support the website and online applications. We ensure that any such sharing is only done when necessary, is performed confidentially, and complies with this Privacy Policy. Those we share data with must agree to never sell or use shared information in a manner that has not been explicitly disclosed herein.
Information may be shared with select law enforcement officials if (a) required by law or subpoena or (b) if we have reason to suspect that use of our site is an attempt to circumvent, disable or otherwise compromise the security or stability of our site with malicious intent.
We will not share information with any government or private entity that does not have a legal right to request or retain such information.
Section 5 - How Long Information Is Retained
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Usage data is generally retained for a period of approximately 18 months, after which it may be archived indefinitely should law, regulation or generally accepted business practices require or recommend it.
Section 6 - Other Privacy Policies
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This Online Privacy Policy applies specifically to your use of our website and any applications we provide that do not require you to log in. Third-party providers, their websites and their services ARE NOT covered by this Policy.
This Policy DOES NOT govern your relationship with ENSI when doing business with us or through us. Additional Privacy Policies are available once logged in to our system or can be requested by contacting us through any of the methods listed in 'Section 8 - Who To Contact'.
Carefully read any privacy policies governing sites that you visit to understand how your information is protected.
Section 7 - Links to Other Websites
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Sites that are outside the 'ensinet.com' domain are not maintained by the ENSI and we are not responsible for the content or availability of linked sites.
Recommended or provided links are not an endorsement or guarantee of other sites or organizations and are simply provided for reference.
ENSI makes no representation about any transactions initiated between third-party sites and clients, representatives or other users who visit ensinet.com.
The privacy and security policies of linked sites likely differ from this one and users are encouraged to review the privacy and security policies of these sites.
Section 8 - Who to Contact
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Should you have any questions regarding this policy, please contact us at:
Information Technology - Privacy
Essex National Securities, Inc.
550 Gateway Drive, Suite 210
Napa, CA 94558
Local/International: (707) 258-5000
Toll-Free: (800) 272-4742
websupport@ensinet.com
[Revised July 2008]